1. Scope
This policy applies to glowpiece.com and its public company pages.
2. Information we handle
If you voluntarily email us, we may handle your email address, name or other information included in your message, and the contents of the inquiry. Our hosting, security, and traffic-measurement services may technically process IP address, browser/device information, referral information, and access logs.
3. Purposes
We use email inquiry information only to respond to the inquiry, protect our rights, and meet legal obligations. We use minimal, aggregated traffic information to understand website use, operate the site, and maintain security.
4. Retention and deletion
Email inquiries are retained for up to three years after resolution and then deleted or anonymized, unless a longer period is required by applicable law. Technical logs are retained only for the period necessary for security and service operation, according to the relevant provider’s retention settings.
5. Sharing, processing, and international processing
GlowPiece does not sell personal information or provide it to third parties for their own marketing. We use Cloudflare as a hosting, security, and minimal aggregated web-analytics provider. Cloudflare may process technical access data through its global network to deliver, secure, and measure this website. Where personal information is processed outside your country, that processing is subject to the provider’s applicable data-protection terms and safeguards.
6. Cookies and analytics
We do not use advertising or retargeting cookies. We use Cloudflare Web Analytics for minimal aggregated traffic measurement. If the service configuration materially changes, we will update this policy before applying the change.
7. Your rights and requests
You may request access, correction, deletion, or restriction of personal information we hold about you, subject to applicable law. To make a request, contact contact@glowpiece.com. We may need reasonable information to verify and process the request.
8. Contact and updates
For privacy questions, contact contact@glowpiece.com. We may update this policy when our website or legal requirements change; the effective date above will be revised when we do.